Privacy Policy

Torre Iberdrola undertakes to protect your privacy and guarantees compliance with personal data protection regulations, and specifically that your personal data will be processed legally and transparently; for explicit and legitimate purposes; only if it is adequate, relevant and limited to the requirements of the processing; accurate and updated; in a way that the interested party can only be identified for as long as the data needs to be processed; ensuring data security.

Nevertheless, certain processing of personal data may be subject to other privacy statements which will be provided specifically when we ask for data. If this privacy statement is updated we will inform you in writing.

You must read this statement and its updates if there were any, in order to know why your data is processed for and its circumstances by Torre Iberdrola.

Who is responsible for processing your personal data?

Identity: Torre Iberdrola
Postal address: Plaza Euskadi, 5 – 488009 Bilbao

Why do we process your data?

The information you provide will be exclusively used to process your request.
According to the content, the purposes could be:

  • Management and processing of information requests.

What is the legal basis for processing your data?

The legal basis for processing your data for the aforementioned purposes is the consent you give by ticking the box for this purpose.

How do we collect your personal data?

You give us your personal data when you send a request through our website. If you do not provide us with the personal data that we ask for, we will not be able to deal with your request.

How long do we store your data for?

The personal data you provide will be stored for as long as necessary in order to process your request, and once this has been completed, for as long as necessary in order to fulfil our legal obligations and until the prescription period for possible associated legal action ends.

Notwithstanding the aforementioned, the personal data you provide may be blocked for the period of time required by applicable legislation.

Who will your data be shared with?

Your personal data will be communicated to Torre Iberdrola service providers for the purpose of building management and security.

What are your rights?

The owner of the data and/or their legal representative have the right to access the personal data that is being processed, and to request the rectification of inaccurate data, or, if applicable, ask for the data to be erased when it is no longer necessary for the purposes for which it was collected, and to exercise the right to oppose and restrict data processing and portability. If the owner of the data has given their consent, they have the right to revoke it at any time.

You may exercise these rights by: Plaza Euskadi, 5 – 488009 Bilbao and the e-mail address: ProtecciondeDatos@torreiberdrola.com.

If you consider you have not been able to exercise your rights satisfactorily, you may file a claim with the Spanish Data Protection Agency.

Other information

We have taken the necessary technical measures to protect your data and information from accidental loss and unauthorised access, use and dissemination. Nevertheless, despite taking appropriate measures, users must bear in mind that security measures are not impregnable. Iberdrola is not liable for actions taken by third parties who breach these measures and access the data and information.

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