Torre Iberdrola, A.I.E. (hereinafter, “Torre Iberdrola”) considers the privacy of individuals to be important, both visitors to our website (hereinafter, “Website”) and any other individuals who provide us with information through the Website or make use of the services offered as USERS (hereinafter, “USER” or “USERS”).
Torre Iberdrola undertakes to process your data in accordance with the applicable personal data protection regulations in force at any given time. Specifically, Torre Iberdrola shall comply with the provisions of the General Data Protection Regulation (“GDPR”) and the Organic Law on Personal Data Protection and Guarantee of Digital Rights (“LOPDGDD”) and any other correlative regulations in force at any time.
Torre Iberdrola informs of its Privacy Policy, in order to make USERS aware of the processing of their data, as well as the fundamental principles on personal data protection that it applies. Notwithstanding the above, certain services may contain particular conditions of use with provisions on the protection of personal data, which prevail over this Privacy Policy.
The USER should read this Privacy Policy carefully in order to be informed about the rules and practices that we have developed to protect personal data and to better understand our relationships with third parties who may have access to such data.
In any case, the USER is solely responsible for the information provided on the Website and if, in the future, Torre Iberdrola wishes to use it for purposes other than those mentioned above, it will inform the USER of these new purposes and request the USER’s consent, if necessary.
By using our website, you acknowledge that you have read and agree to this Privacy Policy and our Legal Notice.
Contact details of the data controller
Torre Iberdrola, I.E.A., (hereinafter “Torre Iberdrola”) has its registered office in Bilbao (Bizkaia), Number 5 Plaza Euskadi, 15th Floor, Office 11. For more information, please contact us at the following e-mail address: ProtecciondeDatos@torreiberdrola.com
Torre Iberdrola is registered in the Mercantile Register of Bizkaia, Volume 4427, Page113, Sheet BI-43126, Entry 1, with Tax Code V95376661.
You can also contact the designated Data Protection Officer at: dpo@iberdrola.es
By virtue of this Privacy Policy, “personal data” is any information that identifies you or can be used to identify you, such as your name, address, telephone number or e-mail address.
Torre Iberdrola obtains the data directly from you when you browse the Website and use the functionalities of the Website, as well as through the forms and e-mails provided on the Website to contact Torre Iberdrola.
Torre Iberdrola may also obtain personal data from third parties when so required.
Refusal or failure to provide certain data may prevent us from fulfilling our legal obligations.
You are asked to update your personal data as it changes, and to always provide accurate information, as we must have current information to fulfil the purposes of data processing.
Torre Iberdrola may process the following personal data:
Torre Iberdrola informs USERS that the personal data provided and collected will be used for the following purposes:
The Website may include forms in which other personal data is collected, in which case the collection and processing of such personal data shall be subject to the provisions of the respective privacy notices included in each of the forms made available on the Website.
No personal data is collected that is not necessary for the purposes of the informed processing.
Depending on the purposes for which personal information is collected, it may be accessed by the following individuals, without distinction:
We have taken the necessary technical measures to protect your data and information from accidental loss and unauthorised access, use and dissemination. Nevertheless, despite taking appropriate measures, USERS must bear in mind that security measures are not impregnable. Torre Iberdrola is not liable for actions taken by third parties who breach these measures and access the data and information.
We have established procedures for any data security incident.
Torre Iberdrola employees and suppliers who have access to USER data undertake not to disclose or make use of the information they have accessed. The information provided by the USER shall, in all cases, be considered confidential, and may not be used for any other purposes than that informed by Torre Iberdrola, where appropriate.
Torre Iberdrola processes your personal data for the period necessary to fulfil the purposes set out in this Privacy Policy and will keep your personal information in compliance with applicable law. The criteria we follow for the conservation of your data is determined by:
Notwithstanding the above, when the processing of your data is based on the legitimate interest of Torre Iberdrola and you exercise your right to object to it, your personal data will no longer be processed, unless there are compelling legitimate grounds for the processing that override your interests, rights and freedoms, or for the formulation, exercise or defence of claims. When the processing of your data is based on consent, your personal data will no longer be processed when you request the withdrawal of your consent, without affecting the lawfulness of the processing based on consent prior to its withdrawal.
Once the periods mentioned in the previous paragraphs have elapsed, Torre Iberdrola shall keep the data, duly blocked if applicable, for the period permitted or required by the applicable legislation and until the expiry of the statute of limitations for (i) the legal obligations to which Torre Iberdrola may be subject and (ii) the possible legal liabilities arising from the relationship entered into with the data subjects and the consequent processing of their personal data.
Elimination of personal data will be carried out in such a way that protects the privacy of this information and in accordance with our internal procedures and applicable law.
USERS may exercise the following rights:
In any case, you have the right to file a complaint with the Spanish Data Protection Agency at www.aepd.es or with any other competent supervisory authority. You may exercise your rights free of charge via the following channel: ProtecciondeDatos@torreiberdrola.com.
Torre Iberdrola does not collect or obtain personal data from USERS who are particularly sensitive or data included in the special category of USERS’ personal data, unless they explicitly provide it. Special categories of personal data refer to information relating to race or ethnic origin, political opinions, religious or philosophical beliefs or other beliefs of a similar nature, trade union membership, genetic data, biometric data for the sole purpose of identifying an individual, health data, sex life or sexual orientation.
This Website is not designed for or aimed at children under the age of sixteen (16), without consent by parents or legal guardians. In this regard, we do not knowingly collect information from such individuals. In any case, if parents or legal representatives consider that their children have provided Torre Iberdrola with personal data without their consent, please contact the Data Controller in writing.
Torre Iberdrola websites contain links to other websites that we consider potentially useful and informative for you. However, please bear in mind that Torre Iberdrola does not endorse or recommend the content or services of such websites, nor is it responsible for their privacy policies. We encourage you to be aware of and read the privacy policies of all sites you visit. Remember that what is indicated in this Privacy Policy only applies to the data collected and/or processed by Torre Iberdrola.
Personal data processing related to cookies on the Website shall be governed by the provisions of the Cookies Policy.
Torre Iberdrola will only use your personal data in accordance with the provisions of the Privacy Policy in force at the time we collect your personal data. Torre Iberdrola reserves the right to modify this Privacy Policy at any time by publishing such modifications on our Website, so we recommend that you visit it each time you access the Privacy Policy. Should we ever decide to use personal data in a different way than that stated at the time it was collected, we will inform you in a timely manner. At that time, you will be given the option to authorise other uses or transfers of the personal data that you have provided to us prior to the modification of our Privacy Policy.
In the event that any clause of this Privacy Policy is annulled or considered null and void, the rest of the conditions shall not be affected, maintaining their full validity, in accordance with the applicable regulations in force at any given time.
Personal data may be accessed by companies located in countries outside the European Economic Area that provide services to Torre Iberdrola, such as technical suppliers of the Website, with which Torre Iberdrola has entered into agreements whose fulfilment requires such access. In such contracts, when the companies providing services are located in a third country that does not offer an adequate level of protection for personal data equivalent to that established in the European Union, Torre Iberdrola will ensure that it has the appropriate measures in place to ensure that your data is protected in the destination country and organisation in the same or similar terms to those set out in European and Spanish regulations. Torre Iberdrola carries out such transfers to (i) countries for which the European Commission has declared the existence of an adequate level of data protection or (ii) in the absence of such a decision, (ii) by implementing adequate safeguards that, after analysis of the regulations of the destination country, ensure the protection of your personal data in accordance with the requirements of the applicable regulations.
All information and documentation available in other language versions, such as English and Basque, on this Website is provided for information purposes only. In case of any discrepancy between the content of the other language version and that of the original Spanish version, the latter shall prevail.
